Shipping Policy

At Retails Shop, we aim to provide reliable and timely delivery to our customers. Below is an outline of our shipping process and policies.

1. Order Processing Time

  • All orders are processed within 1-7 business days (excluding weekends and holidays).
  • Orders placed after 5 PM or on non-business days will be processed the following business day.

2. Shipping Rates and Delivery Times

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-7 business days.
  • Shipping rates are calculated at checkout based on your location and the weight of your order.

3. Shipping Destinations

We currently ship to addresses within the United States. International shipping is not available at this time.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.

5. Delayed or Lost Shipments

  • While we strive for timely deliveries, delays may occur due to unforeseen circumstances such as weather or carrier issues.
  • If your order is delayed or lost, please contact us at contact@retailsshop.com, and we will assist you.

6. Incorrect Address Information

Please ensure that your shipping address is correct before placing an order. We are not responsible for packages shipped to incorrect or incomplete addresses.

7. Damaged or Missing Items

  • If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
  • For missing items, please reach out to us immediately so we can resolve the issue.

8. Contact Us

For any shipping-related inquiries, contact us at:

  • Email: contact@retailsshop.com
  • Address: 8206 Louisiana Boulevard NE, Suite B #10466, Albuquerque, New Mexico, United States

Thank you for shopping with Retails Shop!